1. General information
SIA “VALTEG” is a company selling, replacing, disposing of car tires, wheels and related services, which primarily processes personal data of customers, partners, and its employees.
SIA “VALTEG”, registration number: 41203033715 , legal address: Talsi Municipality, Talsi, Andreja Pumpura iela 8-24, LV-3201 (hereinafter – VALTEG ), as the controller, when processing personal data shall comply with the requirements of the European Union and Parliament General Data Protection Regulation No. 2016/679 (hereinafter – Regulation), as well as with other personal data protection laws in force in Latvia.
Controller’s contact details: e-mail address: firstname.lastname@example.org, contact phone number: +371-25004444.
2. Personal data processing stages and purposes
VALTEG collects personal data based on information provided by the customer (natural person) or its authorized representative on the Website – on the basis of consent or for the purposes of concluding and executing the contract.
VALTEG processes personal data on a variety of legal bases (depending on the purpose of the personal data processing), for example:
Information on VALTEG personal data processing objectives, personal data categories and the legal basis for the processing:
|Purpose of processing personal data||Categories of personal data||Legal basis for processing personal data|
|Processing of personal data sent to the Website for the purpose of drawing up and executing a delivery transaction.||To complete, process and execute a delivery transaction ordered from the internet store, VALTEG requires your name, surname, e-mail address and telephone, and, if you choose, the delivery address.||The processing of personal data is necessary for the performance of the controller contract in accordance with Article 6(1)(b) of the Regulation.|
|Communication with the customer for executing the delivery transaction.||VALTEG may contact you before delivery to complete the transaction or to transfer the information to the delivery companies.||The processing of personal data is necessary for the performance of the controller contract in accordance with Article 6(1)(b) of the Regulation.|
|Collection of personal data of employees of legal entities as cooperation partners||A legal entity may submit the name, surname and contact details of its employee for contacting about completion and execution of an order on the Website, or by sending a direct email to VALTEG.||The processing of personal data is necessary for the legitimate interests of the controller in accordance with Article 6(1)(f) of the Regulation.|
|Communication with the customer||To provide answers to questions sent through VALTEG contact form, the name of the person, email addresses and the wording of the question is required.||The processing of personal data is necessary for the legitimate interests of the controller in accordance with Article 6(1)(f) of the Regulation, as well as the processing is carried out on the basis of the consent of the data subject.|
|If a person pays for the transaction or arrives and pays for the goods in person, the identity of the person and payment data may be processed within the accounting framework.||The processing of personal data is necessary for the fulfilment of the statutory obligation in accordance with Article 6(1)(c) of the Regulation.|
|Processing of return of goods||If a person wishes to return the purchased goods in conformity with the right of withdrawal or to return the product after the established deficiencies, VALTEG in accordance with the requirements of the law must obtain the person’s name, surname, identity code, product’s name, code.||The processing of personal data is necessary for the fulfilment of the statutory obligation in accordance with Article 6(1)(c) of the Regulation.|
If a customer arrives at the place of VALTEG services in person, video surveillance for the prevention or detection of crime related to property protection and the protection of vital interests of persons, including life and health, shall be made at the entrance to the VALTEG service stand.
3. Duration of storage of personal data
VALTEG shall store personal data in conformity with the purposes of the processing of personal data and the legal basis for the processing of personal data specified in the internal regulatory enactments, if at least one of the following criteria exists:
VALTEG does not store order data for more than three years from the date of delivery of the goods.
If a person no longer wishes to place an order, VALTEG will delete such order details after receiving the order rejection.
Video recordings are stored for 30 days from the time of recording.
4. Recipients of VALTEG customer’s personal data
VALTEG customer’s personal data may be accessed by VALTEG employees, processors, subcontractors. VALTEG may use outsource services to ensure more efficient performance of its functions, including for the purposes of maintaining and operating the website.
Personal data shall not be transferred to third countries.
5. VALTEG customer’s right to access his or her personal data, other rights of the data subject
You have the right to access your personal data and to receive your own data collection, which is processed by VALTEG.
You also have the following other rights:
Upon request, we will provide an answer regarding your rights.
To obtain information about your personal data or to exercise other rights of the data subject, you must provide, at your option:
You may also receive a response in person at VALTEG office (presenting your identity document) by prior arrangement.
The contact person for processing personal data is available at: email@example.com.
If you feel that your right to the protection of personal data has been infringed, you may file a complaint with the personal data monitoring authority – the Data State Inspectorate.
This document is effective from 16 October 2019.