There may be different situations, such as:

  • you are wrong with the parameters, so the item will not be used.

  • you have changed your mind in favor of another product model.

  • you’ve changed your mind about a purchase at all, or any other reason.

You have the option of waiving the purchase agreement and purchased goods within 14 days from the date of receipt of the goods.

If the expiry of the period falls into the country on a “officially” holiday period, the right of withdrawal shall be exercised until the date of expiry of that period following the working day (including that).

The requirements of the Standard Consumer Rights Protection Law apply to claims for goods that you purchase and pay on-the-spot.

In order to exercise the right of withdrawal, it is necessary to complete our withdrawal request form. The withdrawal questionnaire will be sent together with the purchase. You may use a model of this withdrawal form, but it is optional if the refusal contains all the information on the form.

After completing the withdrawal form, you need to contact us by sending the completed withdrawal form within 14 days from the date of receipt of the goods to the email address: or by mail to VALTEG Ltd. 69 Kr. Valdemara, Talsi. The right of withdrawal will not be implemented if within 14 days from the date of receipt of the goods the withdrawal form is not sent and received in the way mentionedabove.

After completing the withdrawal form, the item must be delivered to our shop at the address: K.Valdemara Street 69, Talsi municipality., Talsi. The items will be checked, and the results of the verification will be provided using the email address on the withdrawal form.

The returned goods must be unused: neither the discs nor the tyres must not have been attempted to mount and must not have been used.

After checking the goods, you will receive the money you have paid back. The cost of delivery of goods will not be reimbursed and are covered by the Buyer. The money for purchasing the goods will be repaid